More than just a name
Automotive Excellence is not just the name of Rich
and Jeannette Sacha's automotive service and collision repair center; it's a state of
mind. Founded in 1985, they adhere to principals of business all too often lost in
today's world of mega-mergers, multi-location franchises, dealers and mass
merchandisers. And achieved without compromising the technical advances and
requirements of today's vehicles and the challenges of a competitive marketplace.The Automotive Excellence Philosophy
A family owned and operated business, dedicated to
our customers, our employees and our community. Offering impeccable, individual
service, with one goal in mind always: Our customer's complete satisfaction.
| The Success of
Automotive Excellence |
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As
our name implies, our expertise transcends a single discipline. Our collision and
paint departments are the best-equipped possible. Our service department, besides
performing any collision related mechanical repairs required, services over 200 vehicles a
month. From the scheduled maintenance found in your owner's manual to those hard to
solve "drivability" problems. And our detail department can keep your car,
van or light truck showroom new. All
done in house. All done with a sense of pride knowing our responsibility
to you and your vehicle. |
The
Finest Credentials in the Industry |
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the finest, state of the art equipment, we are very proud of the credentials of our people
individually and our shop collectively. We are a participant in
the "Certified
First" Network of collision professionals. We are AAA
approved in all aspects of our business, meeting the stringent requirements of
their
Approved Auto Repair Programs. Hence we are both an AAA Approved
Collision Repair Center as well as an AAA Approved Auto Repair
Center.
We are a member of the BBB
(Better Business Bureau) and ASA
(Automotive Service Association), abiding by the code of ethics set forth by both.
Our shop is denoted a Blue Seal of Excellence shop by ASE
(The National Institute for Automotive Service Excellence) and an I-CAR Gold Class Professional.
These are both very difficult to achieve and attest to the commitment to education of all
our personnel.
By being a Blue Seal of Excellence facility, we have recruited the best employees,
support their training, and purchased the most up to date equipment. By displaying
the I-CAR Gold Class Professional
sign, our employees are I-CAR trained and
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Finest
Credentials
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| support the I-CAR philosophy of restoring
collision-damaged vehicles to their pre-accident condition.
I-CAR sets the standard accepted by car and equipment
manufacturers, educational institutions and the insurance industry. |
Other noteworthy affiliations include NAPA
Autocare and the American Welding
Society. Automotive Excellence is proud to have been deemed a National
Finalist as one the nations 10 best automotive repair shops by Carquest.
We are grateful to our loyal customer base, families allowing us the
opportunity to continue to earn their business since 1985.
Nothing makes us prouder than to now see
scores of second-generation customers entrusting the safety of their
vehicles to us. Or the many former local,
now out of town customers, who have their cars towed hundreds of miles so
our collision shop can perform the repairs in the event of an accident.
We are grateful to the many who coordinate major preventive
maintenance service with their trips back to the Cleveland area.
And we are certainly always pleased to meet new neighbors who allow
us the opportunity to serve them. We look forward in
continuing to "Set the Standard in Collision and Mechanical Repairs". |
